If you’ve never signed up for a web hosting account or you are changing companies and the new one deploys an account management dashboard that you have not seen before, you may become bewildered about how to carry out a specific operation in your account or on your PC. For this reason, lots of providers have created a knowledge base, which specifies the most frequent inquiries and difficulties connected with their platform, rather than including only generic details. This type of knowledge base will help you find the desired info swiftly and easily, so you won’t have to commit both time and energy to matters that might require something as elementary as pushing a button or checking off a tick box. Thus, not only can you get things done, but you can also acquaint yourself with plenty of new and relevant facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
If you have bought your very first shared website hosting account through our company or have migrated your site over to us, you will grow accustomed to our platform and our in-house created Hepsia Control Panel in a jiffy as we have prepared a thorough knowledge base where you can find all the information that you could ever need – both general info in regards to the hosting service as a whole and more specific info about the separate functions that you can make use of and the problems that you might stumble upon. The articles are available in 2 places. The whole article collection can be accessed via the Help section of the Control Panel. You can find relevant articles about the different functions in each section of the Control Panel too. You can learn how to do virtually everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles offer detailed instructions, so you’ll never become baffled due to an ambiguous text. Needless to say, in case you have a more specific problem and you do not find an adequate solution in our knowledge base, you can touch base with our technical support staff members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers include a rich online article repository where you can find any info that you might require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we’ve received from our clients throughout the years and, as a result, our articles tackle specific issues that you might come across and present the fastest way to resolve them, for instance getting an HTTP 500 error message or being unable to send email messages from your desktop PC although you have the right outgoing mail server settings. The articles are available in each single section of the Control Panel and you can consult them at any moment. They can help you expand your knowledge not only about our platform, but also about the web hosting sphere as a whole, as they offer step-by-step guidelines and general information such as what file access permissions or cron jobs are.