Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section integrated into your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common issue that you could possibly have, they are compiled by our support team of knowledgeable techs.

  • Top quality support service

  • Instructional Videos

  • For those of you who would like to find out how to handle a regularly encountered problem by watching an instructional video, we’ve added a selection of video tutorials to our Web Site Control Panel. All the how–to video clips are short and simple to understand. They offer visual demonstrations of various web site management operations.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 client support service and a 1–hour ticket response guarantee. Our knowledgeable technicians will be online for you day and night to respond to your questions and to resolve any issue that you may possibly run into. Simply send a client support ticket from the Help Center and we will reply back to you instantaneously.