1 hour ticket response
We are dedicated to supplying a swift and appropriate response to each support ticket sent by a client. Our trained client support team members will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average tech support ticket response time has proved to be 20 minutes.
An Exceptional Client Support Service
We have a team of web hosting support techs who are prepared to respond to all your questions anytime you need assistance. The majority of our customer service team representatives have several years of experience in the Linux shared website hosting packages sector, which means that you can always rely on fast and comprehensive answers to your inquiries.
A User–Friendly Help Center Section
In the Web Site Control Panel you can find an easy–to–navigate Help Center section where you can get quick suggestions on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. repository, see more details in the web hosting account management articles or watch the instructional video tutorials.