Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Guarantee

  • Each ticket you submit to our client assistance Department will be answered in less than 60 minutes. The general issues are going to be taken care of immediately. Nevertheless, if the assistance inquiry you have sent requires the help of a capable admin technician, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Qualified Technical Assist Service

  • We offer round the clock tech assistance through a super–fast ticket solution included in your Control Panel. You may e mail us anytime about any of the software packages that come pre–configured on your virtual server, this includes the desired Linux OS version, the server administration panel and our custom produced Web Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that is available completely free along with your virtual server, you’ll discover an instructional Help section, consisting of everything you should learn about taking care of your web pages and programs. We have incorporated a wide range of how–to articles and video training that display the fundamental site maintenance tasks in an understandable form.